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LondonTown.com Customer Service Team

Your best friend in London

Who?

LondonTown.com prides itself on the quality of its customer service team. Based in central London, available seven days a week, and managed by a team of committed London experts. Our service is free. We do not feature any advertising so our advice remains impartial and based purely on what we know to be exceptional for all budgets and categories. If you are looking for a hotel we look forward to finding you the best deal and we genuinely appreciate your booking.

What?

The LondonTown.com Assistance Team are experts in helping plan your trip to London, including assistance in finding the most suitable London hotel, theatre tickets, visitor attractions, events, sightseeing tours, and much more.

Where?

For the past 15 years we have been based in the very centre of London in the thick of the action; allowing us to serve you best.

Our network

We have built our own unique network which connects us directly to the suppliers we work with. This allows us to see live availability (not allocations) and place bookings instantly with the reservations systems of the services we book for you.

15 years experience

LondonTown.com was London's first full service internet site for visitors to London starting over 15 years ago. Our commitment to customer service and our local expertise has developed trust and loyalty with our users over the years and we look forward to helping you plan your visit.

Your best friend in London

We fully appreciate how important your trip to London is to you, and we know that through our enthusiasm and knowledge of this huge city we can help ensure you have a great time. Your loyalty means a lot to us and we are honored to assist you as your best friend in London.

Thank you for your prompt and thorough response. Very professional and much appreciated. I will return to your site for future London inquiries.

Larissa UK

Great service. Fully satisifed. I always use your service when booking for London area

Judith UK

Good location excellent service.I would definitely use again and recommend to friends.

Helen USA

I find your website to be the best out there for all things London. Honestly, so easy, informative, great value for hotels as well. It's my first website when it comes to planning stays in London.

Peter Minihane

Your help has taken a huge weight off my shoulders and I can't describe how much this means to me. You went out of your way to help me and it is so rare that this happens so thank you!!

Angela

Thank you very much for your assistance. My friend who recommended your service was correct, it was pain free.

Lesley & Stephen Australia

Congratulations to LondonTown on 15 years of service for those of us enchanted with London.Thank you and your co-workers.

John Florida, USA

Just wanted to thank you for helping me out this morning, booking 2 extra days as my reservations from another hotel fell through. Your staff was very quick to call and help me book the hotels. Excellent web site. Appreciate all your help.

Jean UK

Thank you! I'm thrilled and love your service.

Henrietta Seattle, USA

Love the info - very useful and informative!

Marit Oslo, Norway

Thanks so much for your useful help. The service that the london town staff give is impressive. Thanks so much!

Kylie Russia

Thanking you so very much. Your service is fabulous!!! I will certainly use LondonTown.com again for hotel bookings and recommend to family and friends.

Sharon Arizona, USA

I would not hestitate to recommend London town.com and would like to thank you for keeping me up to date on how things were going.

Ruth France

My stay was fantastic!

Ben USA

You truly have a superb website, and now I see that your customer service merits high praise as well.

Paul France

Thank you as always!The hotel was Fab! Would definitely stay there again - so convenient for tube.

Ingrid USA

You have made it possible for us to do all of the things we want to do while in London!

Neil Fargo, ND, USA

Thank you very much for your quick response and actions! Wow, your service impressed me!

Eija Finland

LondonTown.com answered all my prayers when booking a 3 weeks trip to London!

Brian USA

We're very happy to stay in London and with your help I think we're going to have a very nice stay.

Michel & Veronique France